Shipping & Return Information

Shipping Policy

Processing time

•The time I need to prepare an order for shipping varies. Non-personalized items ship the fastest and typically ship within 1- 5 business days. Personalized items are made to order and therefore can take longer. They typically ship within 1- 4 weeks. Orders with multiple products will ship together once all items are created and ready to ship. Therefore processing time for the entire (combined) order will equal the time for the product with longest processing time in the order.

General Shipping information

•Shipping only to the United States. INTERNATIONAL SHIPPING NOT AVAILABLE

•Shipping is carrier is typically USPS but larger items may ship UPS

•You will receive an email when your item ships.

•NOTE: We our not responsible for carrier delays.

Return Policy

I gladly accept returns (excludes personalized items).
Contact me within: 7 days of delivery

( email: info@burkemetalwork.com )

Ship items back within: 30 days of delivery

I don't accept exchanges or cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

•Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders

Conditions of return

•Buyers are responsible for return shipping costs.

•If the item is not returned in its original condition, the buyer is responsible for any loss in value.

•Shipping costs are non-refundable

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